SHIPPING & DELIVERY

POLICY

Any quotations of delivery times by us are made in good faith but are estimates and we shall not be bound by such quotation.

 

  We will select the method of delivery and reserve the right to charge the cost of delivery to you. Where you request another method of delivery, and we agree in writing then you shall meet the cost of that delivery.

 Goods leaving the seller’s premises are adequately packed for general carriage. Claims for damage or loss in transit must be made against the carrier in the prescribed manner as follows:

    Prior to acknowledging delivery to the carrier, the buyer must ensure that the complete consignment as per the carrier’s note has been received.

 

   Should there be visible damage to outer packaging the carrier’s note must be endorsed accordingly.

 

Within 7 days of receipt of consignment you must ensure that all goods received are in good order and condition.

 

 No claims will be considered after 21 days of receipt of goods. While no liability for goods damaged or lost in transit will be accepted by the seller details of any claim should be advised to the seller.

DETAILS

Auckland Pickup from our Warehouse: 

Free of Charge 

Booking is necessary for Pickup through Sales@teataadventure.com

Pickup from 132E Marua Rd, Mt. Wellington - Auckland

 

We use Mainfreight 2Home for Depot Pickup and Home Deliveries across NZ

 

Home Deliveries : 

Please select “Home Delivery” and email us at Sales@teataadventure.com with your Delivery Address for a Quote. 

We will Invoice you for Delivery Cost to your Door and book Delivery after payment is made.

 

Mainfreight 2Home Depot Pickup:

We will contact you with further instructions for Pickup.

Depots are in the Following Cities

Small/Light Items will be sent by Courier to your Delivery Address instead of Depot Pickup

 

Kaitaia

Whangarei

Thames

Hamilton

Tauranga

Rotorua

Taupo

Gisborne

Napier

New Plymouth

Wanganui

Palmerston North

Levin

Wellington

 

Nelson

Blenheim

Christchurch

Greymouth

Timaru

Dunedin

Cromwell

Invercargill